Terms and conditions
These terms and conditions are the contract between you and Jag Hilly Trading (“us”, “we”, etc). By visiting or using Our Website, you agree to be bound by them.
They are based on a set written by Net Lawman and released under licence. They protect your rights as well as ours.
We are Jag Hilly Trading, Our address is 74 Highfield Avenue, Fareham, Hampshire, PO14 1HY, U.K.
You are: Anyone who uses jagvaping.com website.
Please read this agreement carefully and save it. If you do not agree with it, you should leave jagvaping.com website immediately.
The terms and conditions:
1. Definitions
In this agreement:
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“Carrier” |
means any person or business contracted by us to carry Goods from us to you. |
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“Content” |
means any content in any form published on Our Website by us or any third party with our consent. |
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“Goods” |
means any of the goods we offer for sale on Our Website, or, if the context requires, goods we sell to you. |
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“Our Website” |
means any website of ours and includes all web pages controlled by us. |
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"Post" |
means display, exhibit, publish, distribute, transmit and/or disclose information, Content and/or other material on to Our Website, and the phrases "Posted" and "Posting" shall be interpreted accordingly. |
2. Interpretation
In this agreement unless the context otherwise requires:
2.1 a reference to a person is a reference to one or more individuals, whether or not formally in partnership, or to a corporation, government body, or other association or organisation.
2.2 these terms and conditions apply to all supplies of Goods by us to any customer. They prevail over any terms proposed by you.
2.3 any agreement by any party not to do or omit to do something includes an obligation not to allow some other person to do or omit to do that same thing.
2.4 except where stated otherwise, any obligation of any person arising from this agreement may be performed by any other person;
2.5 in this agreement references to a party include references to a person to whom those rights and obligations are transferred or passed as a result of a merger, division, reconstruction or other re-organisation involving that party.
2.6 the headings to the paragraphs and schedules (if any) to this agreement do not affect the interpretation;
2.7 a reference to an act or regulation includes new law of substantially the same intent as that act or regulation.
2.8 in any indemnity, a reference to costs or expenses shall be construed as including the estimated cost of management time of the indemnified party, such cost calculated £50 per hour.
2.9 these terms and conditions apply in any event to you as a buyer or prospective buyer of our Goods and so far as the context allows, to you as a visitor to jagvaping.com website.
2.10 this agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.
3. Our contract with you
3.1 This agreement contains the entire agreement between the parties and supersedes all previous agreements and understandings between the parties.
3.2 Each party acknowledges that, in entering into this agreement, he does not rely on any representation, warranty, information or document or other term not forming part of this agreement.
3.3 If you use jagvaping.com website in any way and make an order on behalf of another person you warrant that you have full authority to do so and you accept personal responsibility for every act or omission by you.
3.4 We do not guarantee that Goods advertised on jagvaping.com website are available. We may change these terms from time to time. The terms that apply to you are those posted here on jagvaping.com website on the day you order Goods.
3.5 The price of Goods may be changed by us at any time. We will never change a price so as to affect the price charged to you at the time when you buy those Goods.
3.6 If in future, you buy Goods from us under any arrangement which does not involve your payment via jagvaping.com website; these terms still apply so far as they can be applied.
3.7 We do not sell the Goods in all countries. We may refuse to deliver the Goods if you live in a country we do not serve.
4. Acceptance of your order
Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the Goods to you. At any point up until then, we may decline to supply the Goods to you without giving any reason.
If we do not have all of the Goods you order in stock, we will offer you alternatives. If this happens you may:
4.1.1 accept the alternatives we offer;
4.1.2 cancel all or part of your order.
5. Price and payment
5.1 The price payable for the Goods that you order is clearly set out on jagvaping.com website.
5.2 Bank charges by the receiving bank on payments to us will be borne by us. All other charges relating to payment in a currency other than pounds Sterling will be borne by you.
5.3 Any information given by us in relation to exchange rates are approximate only and may vary from time to time.
5.4 The price of the Goods does not include the delivery charge which will be charged at the rates applicable at the date you place your order and which will be displayed on a page of jagvaping.com website before we ask you to pay.
5.6 If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 10 days from the date when we accept that repayment is due.
6. Security of your credit card
Card payments are not processed through pages controlled by us. We use PayPal payment service provider who will encrypt your card or bank account details in a secure environment.
7. Cancellation and refunds
This and the following paragraph apply if you buy as a consumer as defined in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the “Regulations”). Provided the Regulations apply to the transaction concerned, then the following terms apply to the contract.
We now inform you that information relating to all aspects of our Goods is not in this document but in our marketing material, whether that is in the medium of jagvaping.com website or in hard copy.
The following rules apply to cancellation of your order:
7.1.1 If you have ordered Goods, and received them, you may cancel your order at any time within 14 days of the date you received them. You must tell us that you wish to cancel. You must also send the Goods back to us within that same 14 day period.
7.1.2 We will return your money subject to the following conditions:
7.1.2.1 we receive the Goods in a condition in which we can re-sell them at full price, in new condition, with labels and packaging intact.
7.1.2.2 you comply with our procedure for returns and refunds. We cannot return your money unless we know who sent them.
The option to cancel your order is not available:
7.1.3 if you purchase sealed goods which relate to health or hygiene, and they become unsealed after delivery, or cannot be re-sold for some other reason;
7.1.4 if they are a hard medium for a product in soft copy, which comes to you sealed and is returned to us unsealed.
7.1.5 if the Goods are somehow mixed with other goods so that we cannot identify or easily separate them.
You are responsible for the cost of returning the Goods. We have no obligation to refund to you, your cost of re-packing and returning the Goods.
In any of the above scenarios, we will return your money within 14 days.
8. Liability for subsequent defects
Please examine the Goods received from us immediately you receive them. If you do not tell us of any defect or problem within 30 days of receipt of the Goods, we shall assume that you have accepted them.
The procedure to return the faulty Goods is as follows:
8.1.1 the Goods must be returned to us as soon as any defect is discovered but not later than 30 days from receipt by you.
8.1.2 please follow the returns procedurewhich we will send to you as soon as you notify us that you wish to return them.
We will return your money subject to the following conditions:
8.1.3 we receive the Goods with labels and packaging intact.
8.1.4 you comply with our returns procedure. We cannot return your money unless we know who sent them.
8.1.5 you tell us clearly what is the fault you complain of, when it first became apparent, and other information to enable us to identify or reproduce it.
If any defect is found, then we shall:
8.1.6 repair or replace the Goods, or
8.1.7 refund the full cost you have paid including the cost of returning the Goods.
9. Delivery and pick up
9.1Goods are delivered within 14days from the day you place an order to purchase the Goods.
9.2 Deliveries will be made by the Royal Mail or Carrier to the address stipulated in your order. You must ensure that someone is present to accept the delivery.
9.3We may deliver the Goods in instalments if they are not all available at the same time for delivery.
9.4Goods are sent at our risk until received for by you or by any other person at the address you have given to us.
9.5If signature is required, goods must be signed for on delivery by an adult aged 18 years or over. If no one of that age is at the address when the delivery is attempted the Goods may be retained by the driver.
9.6Goods are sent by post. We will send you a message by email to tell you when we have despatched your order.
9.7If we agree with you to deliver on a particular day or at a particular time, we will do our best to comply. But no time given is to be treated as contractual. So we are not liable to you for any expense or inconvenience you incur on account of delayed delivery or non-delivery.
9.8Time for delivery specified on the order, if any, is an estimate only and time shall not be of the essence.
9.9We are happy for you to pick up Goods from our warehouse provided you make an appointment in advance and payment has been received into our bank or cash is paid on collection.
9.10 If you pick up Goods from our premises then:
9.10.1 Goods are at your risk from the moment they are picked up by you or your Carrier from our warehouse;
9.10.2 you agree that you are responsible for everything that happens after you take possession of the Goods, both on and off our premises, including damage to property of any sort, belonging to any person.
10. Foreign taxes and duties
10.1 If you are not in the UK, we have no knowledge of, and no responsibility for, the laws in your country.
10.2 You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country.
11. Disclaimers
11.1 The law differs from one country to another. This paragraph applies to sales throughout the EU.
11.2 All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term.
11.3 We make no representation or warranty for:
11.3.1 any implied warranty or condition as to merchantability or fitness of the Goods for a particular purpose;
11.3.2 the adequacy or appropriateness of the Goods for your purpose.
11.4 We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from jagvaping.com website.
11.5 You agree that in any circumstances when we may become liable to you, the limit of our liability is the amount you have paid us in the immediately preceding 12 month period for the Goods concerned.
11.6 We shall not be liable to you for any loss or expense which is:
11.6.1indirect or consequential loss; or
11.6.2 economic loss or other loss of turnover, profits, business or goodwill, even if such loss was reasonably foreseeable or we knew you might incur it.
11.7 This paragraph (and any other paragraph which excludes or restricts our liability) applies to our directors, officers, employees, subcontractors, agents and affiliated companies (who may enforce this provision under the Contracts (Rights of Third Parties) Act 1999 / Contracts (Rights of Third Parties) (Scotland) Act 2017, as well as to us.
11.8 If you become aware of any breach of any term of this agreement by any person, please tell us by email to hilly114@hotmail.com. We welcome your input but do not guarantee to agree with your judgement.
11 Your account with us
11.1 You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods.
11.2 If you use jagvaping.com website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your account.
11.3 You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and change your password.
12 Restrictions on what you may Post to Our Website
You agree that you will not use or allow anyone else to use Our Website to Post Content which is or may:
12.1 be malicious or defamatory;
12.2 consist in commercial audio, video or music files;
12.3 be illegal, obscene, offensive, threatening or violent;
12.4 be sexually explicit or pornographic;
12.5 be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or affiliation with any person;
12.6 give the impression that it emanates from us or that you are connected with us or that we have endorsed you or your business;
12.7 solicit passwords or personal information from anyone;
12.8 be used to sell any goods or services or for any other commercial use;
12.9 include anything other than words (i.e. you will not include any symbols or photographs) except for a photograph of yourself in your profile in such place as we designate;
12.10 link to any of the material specified above, in this paragraph.
12.11 send age-inappropriate communications or Content to anyone under the age of 18.
13 Your Posting: restricted content
In connection with the restrictions set out below, we may refuse or edit or remove a Posting which does not comply with these terms.
In addition to the restrictions set out above, a Posting must not contain:
13.1 hyperlinks, other than those specifically authorised by us;
13.2 keywords or words repeated, which are irrelevant to the Content Posted.
13.3 the name, logo or trademark of any organisation other than yours.
13.4 inaccurate, false, or misleading information.
14 How we handle your Content
14.1 Our privacy policy is strong and precise. It complies fully with the Data Protection Act 2018 which is at [link to privacy policy].
14.2 If you Post Content to any public area of jagvaping.com website it becomes available in the public domain. We have no control who sees it or what anyone does with it.
14.3 Even if access to your text is behind a user registration it remains effectively in the public domain because someone has only to register and log in, to access it. You should therefore avoid Posting unnecessary confidential information.
14.4 You now irrevocably authorise us to publish feedback, comments and ratings about your activity through Our Website, even though it may be defamatory or critical.
14.5 Posting content of any sort does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you.
14.6 You understand that you are personally responsible for your breach of someone else’s intellectual property rights, defamation, or any law, which may occur as a result of any Content having been Posted by you.
14.7 You accept all risk and responsibility for determining whether any Content is in the public domain and not confidential.
14.8 Please notify us of any security breach or unauthorised use of your account.
15 Removal of offensive Content
15.1 For the avoidance of doubt, this paragraph is addressed to any person who comes on jagvaping.com website for any purpose.
15.2 We are under no obligation to monitor or record the activity of any customer for any purpose, nor do we assume any responsibility to monitor or police Internet-related activities. However, we may do so without notice to you and without giving you a reason.
15.3 If you are offended by any Content, the following procedure applies:
15.3.1 Your claim or complaint must be submitted to jagvaping.com. It must be sent to us by post or email.
15.3.2we shall remove the offending Content as soon as we are reasonably able;
15.3.3after we receive notice of a claim or complaint, we shall investigate so far as we alone decide;
15.4 We may re-instate the Content about which you have complained or not.
15.5 In respect of any complaint made by you or any person on your behalf, you now irrevocably grant to us a licence to publish the complaint and all ensuing correspondence and communication, without limit.
15.6 You now agree that if any complaint is made by you frivolously or vexatiously you will repay us the cost of our investigation including legal fees, if any.
16 Security of Our Website
If you violate Our Website we shall take legal action against you.
You now agree that you will not, and will not allow any other person to:
16.1 modify, copy, or cause damage or unintended effect to any portion of jagvaping.com website, or any software used within it.
16.2 link to jagvaping.com website in any way that would cause the appearance or presentation of the site to be different from what would be seen by a user who accessed the site by typing the URL into a standard browser;
16.3 download any part of jagvaping.com website, without our express written consent;
16.4 collect or use any product listings, descriptions, or prices;
16.5 collect or use any information obtained from or about jagvaping.com website or the Content except as intended by this agreement;
16.6 aggregate, copy or duplicate in any manner any of the Content or information available from jagvaping.com website, other than as permitted by this agreement or as is reasonably necessary for your use of our website;
16.7 share with a third party any login credentials to jagvaping.com website.
16.8 Despite the above terms, we now grant a licence to you to:
16.8.1 create a hyperlink to Our Website for the purpose of promoting an interest common to both of us. You can do this without specific permission. This licence is conditional upon your not portraying us or any product or service in a false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark of ours as part of the link without our express written consent.
16.8.2 you may copy the text of any page for your personal use in connection with the purpose of jagvaping.com website.
17 Indemnity
You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:
17.1 your failure to comply with the law of any country;
17.2 your breach of this agreement;
17.3 any act, neglect or default by any agent, employee, licensee or customer of yours;
17.4 a contractual claim arising from your use of the Goods;
17.5 a breach of the intellectual property rights of any person.
18 Intellectual Property
18.1 We will defend the intellectual property rights in connection with our Goods and jagvaping.com website, including copyright in the Content whether provided by us or by any other content provider (including copyright in: text, graphics, logos, icons, images, audio clips, digital downloads, data, and software).
18.2 Except as set out below, you may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part.
18.3 You may not use our name or logos or trademarks or any other Content on any website of yours or that of any other person.
18.4 Subject to the other terms of this agreement, you may download or copy Content only for your own personal use, provided that you maintain all copyright and other notices contained in it.